Reference

Terms and Conditions for Using 24 tbajee

These terms govern your account, your deposits, and how we handle your activity on 24 tbajee. Access and participation depend on your local law and eligible region — read through before you open an account so you know exactly where you stand.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawOne account per personUpdates notified by email
24 tbajee Terms and Conditions for Using 24 tbajee
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms sit alongside our data and security practices. Here is how we handle the key areas that affect you as an account holder on 24 tbajee.

Data We Hold We collect the details you provide at registration — name, contact, and wallet information for bKash, Nagad, or Rocket. We keep this only as long as your account is active or as required by applicable rules.
Cookies and Session Data Our platform uses cookies to keep your session active and remember your wallet preferences. You can manage cookie settings from your browser at any time, though some features depend on session cookies to work.
Account Security Steps We use OTP verification at login and for withdrawal requests. If you receive an OTP you did not request, do not share it — contact support immediately via live chat so we can lock the account.
Requesting Changes or Deletion To update your registered details or request account closure, send a written request to our support email with your account ID. We process closure requests within five working days and confirm by email.
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or you believe your account has been actioned incorrectly, our support team can walk you through what happened and what your options are. We handle terms-related queries through live chat, email, and a dedicated account help line — reach out through whichever channel fits your situation.

Live Chat Start a chat from your account dashboard. Our team reviews terms disputes and account queries directly — no automated relay for policy questions.
Email Support Write to our support address with your account ID and a description of the issue. We aim to respond to terms-related emails within one working day.
Account Help Line For urgent account access issues tied to these terms — such as a sudden restriction — contact us via the help line listed in your account settings.

Common Questions About These Terms

Here are the questions we get most often about how these terms work in practice.

These terms apply to anyone who opens an account on 24 tbajee. Access and eligibility depend on your local law and the region you are in — participation is only for users in supported, eligible areas.

No. One account per person is a firm rule under these terms. If we detect duplicate accounts linked to the same identity or wallet — bKash, Nagad, or Rocket — both accounts may be suspended pending review.

We post updates at this page with the effective date noted. For changes that affect how wallet payments are processed, we also send a notification to your registered email address before the change takes effect.

Contact support via live chat or email with your account ID and a description of what happened. Terms-related disputes are handled directly — not through an automated queue — and we aim to respond within one working day.

Yes. Completing a deposit through any of those wallets confirms you have read and accepted the current version of these terms. Check this page before depositing if you want to review the latest version first.

Send a closure request to our support email with your account ID. We process it within five working days. Any balance in your account at the time of closure will be returned to your registered bKash, Nagad, or Rocket wallet after verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.