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How 24 tbajee Handles Your Personal Information

Your account details, payment records, and browsing activity are handled with care at 24 tbajee. Access to our platform depends on your local law and eligible regions — this policy explains exactly what we collect, why we collect it, and how you can request…

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie ControlsData Retention Policy
24 tbajee How 24 tbajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security Your account is protected with OTP verification on login. If a new device attempts access, we flag it and require re-authentication before the session continues.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner on first visit.
Retention and Deletion We hold your data for as long as your account is active and for the period required by applicable law after closure. Deletion requests are processed once legal hold periods expire.
Data Access Requests You can request a copy of the personal data we hold on your account. Contact support via email or live chat with your registered account details to start the process.
PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data access or deletion request to our support address. We aim to respond within a few business days and confirm receipt of every request.

Live Chat

Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data query on your account.

Account Settings

Some data preferences — like marketing contact opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the wallet identifiers linked to your bKash, Nagad, or Rocket account. Device and session data is also collected to secure your login.

Your wallet details are used only to match transfers to your account. They are not sold or shared beyond what your payment provider sees during the transaction itself.

Contact our support team by email or live chat with your registered account details. We will confirm receipt and provide your data within the timeframe required by applicable rules.

Yes. Once your account is closed, you can request deletion of your personal data. We retain only what local law requires us to hold after the account closure date.

We use session cookies for login continuity and analytics cookies to improve the platform. Non-essential cookies can be adjusted from the cookie preference banner on your first visit.

Access to our platform and the scope of this policy depend on your local law and eligible regions. If you are in Bangladesh, the same data handling practices described here apply to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.